Question 1

Is OctaCounter a BIR-accredited POS?

Accepted Answer

Not today. The current plans are not BIR-accredited and do not issue official BIR invoices or receipts - printed slips serve as transaction records for internal sales tracking and customer reference only. A BIR-accredited Pro plan with official invoicing and receipts is planned and coming soon.

Question 2

How much does OctaCounter cost?

Accepted Answer

The Starter plan is PHP 2,994 for the first six months - approximately PHP 499 per month - and includes the full tablet POS, support for up to five branches, product and inventory management, sales slips, and standard support.

Question 3

What do I need to get started?

Accepted Answer

You will need an Android tablet, a Bluetooth thermal printer, and a stable internet connection. Each branch supplies its own tablet and printer; OctaCounter installs and runs directly on the tablet as an app.

Question 4

Does OctaCounter work with thermal printers?

Accepted Answer

Yes. OctaCounter prints sales slips directly from the tablet to any Bluetooth ESC/POS 58mm thermal printer - no additional hardware, drivers, or cables required.

Question 5

What types of businesses is OctaCounter designed for?

Accepted Answer

OctaCounter is built for small and growing businesses across the Philippines - including food stalls, coffee shops, cafes, kiosks, retail shops, pop-up stores, and home-based ventures - that need a simple, affordable way to process and track sales.

Question 6

Can I manage multiple branches?

Accepted Answer

Yes. The Starter plan supports up to five branches under a single account, each with its own products, staff accounts, sales records, and reports - all managed from one owner dashboard.

Question 7

Does OctaCounter support GCash payments?

Accepted Answer

Yes. You can record both cash and GCash transactions at checkout and display your GCash account details on the counter for fast, convenient payment.